Last Updated: March 05, 2025

At CleanLoo Ireland, operated by The Bear Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website (www.cleanloo.ie), contact us, or use our services. By using our site or services, you agree to the practices outlined below.

Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, and delivery address when you submit a booking form, request a quote, or contact us.
• Non-Personal Data: Browsing data like IP addresses, device type, and pages visited, collected via cookies and analytics tools.
• Payment Information: Processed securely through third-party providers if a deposit or payment is required (we do not store this data directly).

How We Use Your Information

Your data helps us:

• Provide and manage portable toilet rental services, including delivery and collection.
• Respond to inquiries, send quotes, or confirm bookings.
• Improve our website and services through analytics.
• Comply with legal obligations or send service-related updates (e.g., booking confirmations).

Cookies and Tracking

We use cookies to enhance your experience, track site usage, and analyze trends. You can manage cookie preferences via your browser settings, though disabling them may affect site functionality.

Data Sharing

We do not sell or rent your personal information. We may share data with:

• Service Providers: Trusted third parties (e.g., delivery companies, payment processors) who assist our operations under strict confidentiality.
• Legal Authorities: If required by law or to protect our rights and safety.

Data Storage and Security

Your information is stored on secure servers within the European Economic Area (EEA). We use industry-standard measures—like encryption and access controls—to protect it, though no system is 100% immune to risks.

Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to its processing.
• Request data portability.
  To exercise these rights, contact us at info@cleanloo.ie. We’ll respond within 30 days.

Retention Period

We keep personal data only as long as necessary—typically up to 6 years for legal or tax purposes after a booking—or until you request deletion, whichever comes first.

Third-Party Links

Our site may link to external websites (e.g., www.thebeargroup.ie). We’re not responsible for their privacy practices, so review their policies separately.

Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will always be posted here, with the “Last Updated” date revised accordingly.

Contact Us

Questions or concerns? Reach out:

• Email: info@cleanloo.ie
• Phone: 083-3749729
• Address: Brownsbarn Depot, Brownsbarn, Kingswood, Dublin 22, D22 HX95